Consulting Services to Maximize Your Tikit Investment
Consulting Services for a Better Service Management Experience
Consulting Services Based on Your Organizational Needs
We offer services packages built to meet the needs of all organizations. From initial implementation and configuration to advanced process consulting and solution integration, the Tikit Team is here to help with all of your Microsoft 365 IT Service Management needs. Contact us to discuss your organizational needs to select the plan right for your business needs.
Streamlined Setup
$2,490 USD
- Tikit Install or Install Health Check (if you already did this yourself)
- Configuration all key settings
- 2 Knowledge Articles for AI deflection
- 2 Templates and Custom Forms
- 1 Lifecycle (Multi Phase Business Process)
Accelerated Setup
$4,990 USD
- Tikit Install or Install Health Check (if you already did this yourself)
- Configuration all key settings
- Ticket Data Migration from current Service Desk*
- 5 Knowledge Articles for AI deflection
- 5 Templates and Custom Forms
- 1 Process Design Workshop
- 1 Lifecycle (Multi Phase Business Process)
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- 1 Power Automate Workflow as part of the Lifecycle
Business Ready Setup
$14,990 USD
- Tikit Install or Install Health Check (if you already did this yourself)
- Configuration all key settings
- Ticket Data Migration from current Service Desk*
- Power BI Dashboard to visualize 20 KPIs
- 15 Knowledge Articles for AI deflection
- 15 Templates and Custom Forms
- 5 Process Design Workshops
- 5 Lifecycles (Multi Phase Business Process)
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- Up to 2 Power Automate Workflows per Lifecycle
* Up to 10,000 Ticket, User, Comment and Attachment items
A Dedicated Services and Consulting Team
IT Service Management is not a one-size-fits-all. Therefore, your implementation and ongoing maintenance needs may vary from other organizations. Our team of dedicated consultants come armed with decades of experience and are available to help with all of your implementation and migration needs both at the beginning and throughout your Tikit ITSM journey. To meet the varying needs of organizations, we can assist with the following and much more:
Implementation
Custom Forms & Lifecycle Creation
Process Design
External System Integration Reporting
Data Import
Process & Fulfillment Automation with PowerAutomate
Custom Apps
New to Tikit and Need Basic Setup and Configuration?
We stand behind our product and its functionality to improve your ITSM experience. To ensure every organization gets the most out of Tikit, we are happy to schedule a complimentary setup session to configure Tikit’s for basic functionality and features.
Looking for Advanced Assistance, Implementation or Customization?
We have a team of dedicated IT consultants available to help with your advanced organizational needs. Schedule a call to discuss the services plans and select the one right for your organization.
Ready to Kickstart Your ITSM Journey?
The Services Team is here to help.
Fill out the form if you would like to speak to a Tikit Team member to discuss and identify which Services plan is right for your needs. See how the Tikit by Cireson Services Team can make your IT Service Management dreams a reality.
Microsoft Expert Community Sessions: Stoyan Chalakov
Tikit KB Improvements and OpenAI
Resources and Blogs
Thought Leadership Developed by the Experts Behind Tikit
The Tikit by Cireson team is comprised of experts in the IT Service Management space with decades of experience. Focused on helping organizations get the most of their Microsoft investment, the team is dedicated to creating solutions, sharing knowledge and optimizing ITSM experiences across organizations.
