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NEW in Tikit! Lifecycle Enhancements – Approvals, Tasks, and Transitions
As of this morning, users can now take advantage of all new Tikit functionality arriving for Lifecycles, Approvals, Tasks, and Transitions. All alongside even more …
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Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
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Constraight Case Study
Want to be our next case study? We’re always looking to highlight our customers! If you want to share the story of your company’s journey …
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Security at Cireson
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) …
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Tikit Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of …
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Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central …
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To filter by topic select a category below:
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- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
NEW in Tikit! Lifecycle Enhancements – Approvals, Tasks, and Transitions
As of this morning, users can now take advantage of all new Tikit functionality arriving for Lifecycles, Approvals, Tasks, and Transitions. All alongside even more …
Read More →
Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
Read More →
Security at Cireson
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) …
Read More →
Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central …
Read More →
Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB/Template Links, and Improved Agent Chat experiences
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features …
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Tikit by Cireson Sponsors Experts Live Europe and UK
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is …
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- All
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- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
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A Video Guide to Multi-Departments in Tikit
Tikit is a Microsoft-aligned IT Service Management (ITSM) platform built for the Microsoft cloud. However, while it is an IT solution, it is designed to …
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A Video Guide to How Users Work in Tikit
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Working in the Tikit Web Portal
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they …
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A Video Guide to Ticketing in Microsoft Teams
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned …
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To filter by topic select a category below:
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- Teams Ticketing
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Discover the Tikit Integration with Asana
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that …
Read More →
Tikit Webinar Replay: Unified ITSM for HR, Marketing, Accounting, & IT with Tikit
This is a recording of the Tikit webinar hosted on November 6, 2024. In this presentation, the team demonstrates how to tackle the challenge of …
Read More →
Microsoft Expert Community Session: Automate the Onboarding of Employees using Microsoft Entra ID Governance
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Microsoft Expert Community Sessions: Stoyan Chalakov
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Microsoft Expert Community Sessions: Isidora Katanić & Femke Cornelissen
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Webinar Replay: Revving Up ITSM with OpenAI
Catch the replay of Tikit’s webinar from June 18, 2024 in which the team took an in-depth look at the Tikit product roadmap, where it’s …
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To filter by topic select a category below:
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- Artificial Intelligence
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- Product Updates + Features
- Reporting + Analytics
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- Teams Ticketing
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Constraight Case Study
Want to be our next case study? We’re always looking to highlight our customers! If you want to share the story of your company’s journey …
Read More →
Southwest Bank Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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TLC Marketing Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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98 Ventures Case Study
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident …
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To filter by topic select a category below:
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- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Tikit by Cireson Announces Winners of the Tikit ITSM Awards
SAN DIEGO, Calif., July 22, 2024 – Tikit by Cireson, the leading Microsoft-aligned IT Service Management (ITSM) platform, today announces the winning organizations for the …
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Cireson Recognized on Inc.’s Annual List of Best Workplaces for 2024
SAN DIEGO, Calif., June 18, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, has been named to Inc.’s …
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Cireson Continues to Prioritize Compliance for Tikit with SOC 2 Achievement
SAN DIEGO, Calif., May 20, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announces another successful completion …
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Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California, USA — February 27, 2024 — Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource, an online …
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Tikit by Cireson to Exhibit at Experts Live Europe, Showcasing Ticketing for Microsoft Teams
SAN DIEGO, September 18, 2023 — Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, will exhibit this month at Experts Live …
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Cireson Achieves SOC 2 Type 2 Compliance for Tikit
SAN DIEGO, Calif., July 24, 2023 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announced that it has …
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