Unlock the full potential of Power Automate to streamline your IT service management with Tikit! We’ll cover what to do to set things up to make the most of what Power Automate does. Whether you’re just getting started or looking to enhance your automation skills, this webinar will guide you through practical use cases at beginner, intermediate, and expert levels. Learn how to automate repetitive tasks, improve ticket handling, and integrate workflows across Power Platform and Microsoft 365 to optimize your help desk efficiency.
Key highlights we’ll cover:
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Getting Started – Understand the basics of Power Automate and how it enhances Tikit
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Automation for All – Beginner to expert-level flows to simplify IT tasks
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Seamless Integration – Where Power Automate fits within Power Platform & M365
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Real-World Use Cases – Automate ticket assignments, user onboarding, and email connectors
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Advanced Scenarios – Go beyond ticketing by managing Teams, passwords, and more
Join us to see how Power Automate + Tikit can transform your ITSM workflows!
Tikit is a Microsoft 365 IT Service Management platform that matures with your M365 adoption. Want to learn more about Tikit? Check out our demo video and try Tikit in a 14-day free trial. We are so confident in Tikit’s capabilities, we’ll even set it up for free to ensure you are getting the most out of your free trial! Schedule your complimentary setup call today.
In this webinar, Adam Dzyacky and Justin Workman explored how Power Automate integrates with Tikit, highlighting key automation features, ownership transfer methods, and AI-powered documentation. The session also covered potential enhancements with OpenAI and how Tikit’s customer success team can support users in optimizing workflows.
Key Takeaways:
- Using ChatGPT for Flow Documentation
- Users can export a Power Automate flow as a ZIP file and upload it to ChatGPT for automatic documentation.
- This process helps analyze, extract, and document flow details efficiently.
- Potential OpenAI Integration with Azure
- Adam Dzyacky noted the possibility of integrating OpenAI within Azure to ensure security and maintain control within a tenant.
- This could be an area for future exploration.
- Transitioning Power Automate Flow Ownership
- Moving flow management from an individual to a centralized user (e.g., “ticket service”) is a simple process:
- Add the centralized account as a co-owner in Power Automate.
- The flow will then appear in the “Shared with me” section for the new owner.
- As a backup, users can duplicate the flow using “Save As,” reassign connections, and fully transfer ownership.
- Moving flow management from an individual to a centralized user (e.g., “ticket service”) is a simple process:
- Support and Customer Success Services
- Tikit’s customer success team provides hands-on help with Power Automate workflows.
- Users needing assistance can reach out via help@tikit.ai for consultation or implementation support.
