Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident in Tikit’s prowess, we offer complimentary setup to maximize your
With any IT solution implemented in your organization, you want to demonstrate success and report on specific KPIs. With Tikit, reporting is available right out-of-the-box as well as customizable reporting capabilities designed to meet your
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they choose, without disruption. To accommodate each individual’s personal preference, Tikit
IT Service Management (ITSM) is a critical part of any successful business. It is the process of managing the delivery of IT services to employees and key stakeholders. In this blog post, we will explore
Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. Tikit is designed to enable your employees to work HOW and WHERE they choose, without disruption. For some, this choice is a dedicated
Microsoft Teams is where your employees already communicate and collaborate, therefore it makes sense to centralize ticketing in Teams as well. Tikit is a Microsoft-aligned ITSM Platform built for your existing Microsoft investment. It removes
Discover how Tikit can refine your organizational ticketing and service desk functions. Watch this demo video and experience Tikit with a 14-day free trial. Confident in Tikit’s prowess, we offer complimentary setup to maximize your
Recently, we launched a new feature in Tikit called Multi-Department Picker which improves the triage experience and reduces triage efforts by giving employees the option to select a team in which to assign a ticket
As an end user looking to submit requests via Tikit, the Tikit Virtual Agent is a one stop shop for all requests. However, if you’re still training up your knowledge base (KB) and/or an end
Tikit is a transformative Microsoft 365 ITSM SaaS solution. It offers functionality ranging from simple ticketing in Microsoft Teams to a full blown ITSM solution powered by your M365 technology. Tikit is now available in
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