Grow Your Business With the Tikit Partner Program
Get Credit for Introducing Your Customers to Tikit
Broaden Your Offerings. Grow Your Business.
Please Your Customers.
Your customers are using Microsoft Teams daily and looking for ways to centralize all their work in a single, always-on collaboration platform. Be the first to suggest Tikit, the AI-driven ticketing system built natively for Microsoft Teams.
Become a Referral Partner at Zero Cost
Register deals with us to ensure you receive credit. Not an IT Service Management (ITSM) expert? The Tikit team will handle demos, setup assistance and payment. No startup costs. Just refer your customers.
Be a Trusted ITSM Advisor to Customers
Microsoft Teams ticketing solutions are growing in popularity. Drive customer satisfaction and grow new sales revenues without starting an ITSM practice.
Create Stickiness with Teams Customers
Deliver value and innovation that helps increase customer engagement with Microsoft Teams by recommending a 3rd party Teams app like Tikit.
Open Up Opportunities for Professional Services Revenue
Leverage your Microsoft skills in Teams, Power Platform and Intune to create an even more seamless and native ticketing experience for your customers while increasing services revenue.
We are Greater Together
We’ve been a Microsoft partner for over a decade, so we respect and understand the importance of that ecosystem. We offer a true partnership, built on our mutual success, where you’re treated as strategic equals.
But What Makes an Ideal Partner for Tikit?
We handpick our partners for their skills and dedication to Microsoft Teams and you don’t have to be ITSM experts to recommend Tikit. The Tikit team is committed to the success of every Tikit customer through free in-trial configuration assistance. You handle the introduction, and we’ll handle their success.
- Strong Technical Expertise in Microsoft Teams
- Customers that Invest in the Microsoft Cloud
- Sales Reps that Look for Support Ticketing Leads
Frequently Asked Questions
How to Register Deals with Tikit by Cireson?
All deals need to be registered at team@cireson.com.
Can a Customer Buy Tikit by Cireson on a Monthly Subscription?
No. We only offer annual subscriptions, paid in advance.
Is There a Minimum Term Commitment for Signing Up?
Tikit by Cireson is only available on an annual subscription basis. Your subscription plan will auto-renew unless a Tikit admin cancels in advance of renewal date via the billing section of the Tikit web application.
Does the Customer Purchase Tikit by Cireson Through the Partner or Directly From Tikit?
Subscriptions under $60,000 per year would need to be transacted directly with Tikit by Cireson. For an annual subscription over $60,000, you can buy through a partner with Net 30 terms.
How Does a Partner Receive Payment?
A) If the customer pays directly on a credit card, then Tikit by Cireson will pay the referral partner via wire within 15 business days.
B) If the customer pays NET, then Tikit will pay the referral partner 30-days after payment is received.
Frequently Asked Questions
How Much is This?
Tikit is so easy to setup that we’re willing to offer this setup call at no cost.
Do I Need to Provide a Credit Card?
Just like our trial, this is completely free and no credit card is required to get started.
Do I Have to Buy Tikit After Free Setup?
Purchasing the Tikit solution is optional at the end of the free trial period. We do not require a credit card for either the trial or the free setup.
What Other Help is Available After a Free Setup Call?
Tikit has a dedicated support and onboarding team there to answer your questions and ensure you are setup for success. Additionally, you can find helpful resources and guides on our Tikit help website: https://help.tikit.ai/.
What Happens to My Setup When My Trial Expires?
You have five (5) days from the expiration of your Tikit trial to complete your purchase and retain your setup configurations. If you purchase after five days, you will need to re-configure Tikit. For any additional purchase questions, please reach out to the Tikit Team at team@tikit.ai.
Will I Get a Recording of My Free Setup Call?
Yes, this call is being recorded and will be available in Teams to revisit as much as needed.
Why Do I Have to Bring a Microsoft Admin to this Call?
In order to provision Tikit, you must have admin permissions in your organization’s Microsoft 365 tenant. We require an admin be present on this call to ensure we can provision and setup your instance properly without disruption.
How Do I Buy Tikit?
Check out our plan and payment options to determine what is right for your organization. There are discounts available for annual plans. Don’t worry, we won’t charge you until your full two-week14-day trial is up. Once you have selected the best plan for your organization, learn more about how to manage the billing process here: https://help.tikit.ai/articles/manage-billing/.
