As of this morning, users can now take advantage of all new Tikit functionality arriving for Lifecycles, Approvals, Tasks, and Transitions. All alongside even more ways to empower Super Agents within the organization. Edit an
One of the many drivers behind Tikit is to meet people where and how they work. But for the team at Tikit by Cireson, that doesn’t just mean end users; we are also committed to
Security at Cireson has always been a priority. Since our early days as an Independent Software Vendor (ISV) focused on on-premises IT Service Management (ITSM) solutions, we have implemented robust internal controls, including secure software
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central hub for team communication, offering a suite of integrated apps
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features – @Mentions. While this is an experience many are familiar
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is a global conference that brings together Microsoft executives, MVPs, industry
In today’s fast-paced business environment, service desk efficiency can make or break an organization’s operational success. Yet, many companies are not fully leveraging the tools at their disposal. Tikit, a powerful service desk solution for
Tikit Virtual Agent continues to grow with new functionality for everyone’s Knowledge Base. Whether you need to create Agent only specific articles, place articles in a Status of Draft, or now go even further with
When first introduced, Tikit Virtual Agent either helped your fellow employees create tickets or deflect tickets with answers to common questions using artificial intelligence that you could quickly train. As time has gone on, Tikit
We here at Cireson are thrilled to be recognized as one of Inc.’s “Best Workplaces” for 2024! This prestigious accolade is a testament to our unwavering commitment to fostering a vibrant, inclusive and empowering workplace
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