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Maximizing Efficiency: The Benefits of Automation in IT Service Management Explained
Introduction to Automation in IT Service Management In today’s fast-paced and technology-driven world, the effective management of IT services is crucial for the success of …
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The Impact of ITSM Solutions on the Employee Experience
In today’s fast-paced business environment, Information Technology Service Management (ITSM) plays a crucial role in ensuring the smooth operation of IT services within an organization. …
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Tikit by Cireson Available on Microsoft AppSource and Teams Store
SAN DIEGO, California, USA — February 27, 2024 — Tikit by Cireson, conversational ticketing built for Microsoft Teams, is available on Microsoft AppSource, an online …
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Boosting Business Productivity: The Top 10 Microsoft Teams Apps You Need to Know
Discover the top 10 Microsoft Teams apps that can supercharge your business productivity! From project management to communication tools, this article will explore the must-have …
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Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power …
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- Artificial Intelligence
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- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
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Introducing the New Partner Program for Tikit
The Tikit team is thrilled to announce the launch of a new referral partner program. With this new program, companies with expertise in Microsoft 365 …
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Introducing Tikit’s Latest Plan Offering: Microsoft 365 ITSM
The need for companies to formalize and automate processes as well as orchestrate tasks across different job functions is paramount in today’s always-on hybrid environment. …
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Live Data Reporting with Dashboards in Excel
All business decisions are made on the assumption that they will improve functionality or add value to the bottom line. But simply stating this is …
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Ticketing Plus SLA Dashboards for Power BI
This blog is an update to our original Power BI reporting series posted here. We’ve made some updates to our Power BI Dashboard with support …
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The Optimal Microsoft Teams Ticketing System for IT Teams
As businesses rely more on Microsoft Teams for their daily operations, integrating a ticketing system within this platform can significantly enhance IT support processes. Among …
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How End Users Work with a Service Desk
In today’s hybrid work environment, it is critical to both productivity and the overall employee experience to deliver your end user the technology solutions that …
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