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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
June 7, 2024
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit …
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Streamline Your DevOps with Tikit and Azure DevOps Integration
May 30, 2024
In today’s fast-paced development environment, efficiency and seamless workflows are key to staying ahead. Imagine having a single pane of glass where you users can …
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Tikit’s New Notification Center Gives Users More Control Over Teams Messages
May 27, 2024
When working in Microsoft Teams, it is paramount to be able to manage notifications across all projects, requests and tasks that you’re involved in. The …
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Cireson Continues to Prioritize Compliance for Tikit with SOC 2 Achievement
May 20, 2024
SAN DIEGO, Calif., May 20, 2024 – Cireson, the experts in Microsoft Service Management and a Gold Certified Microsoft partner, today announces another successful completion …
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Microsoft Expert Community Sessions: Karoliina Kettukari & Amanda Sterner
May 20, 2024
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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The Power of Reporting in IT Service Management: A Guide to Demonstrating Success and Measuring Performance
April 23, 2024
The Importance of Reporting in IT Service Management In the world of IT Service Management (ITSM), reporting plays a crucial role in demonstrating success and …
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The Impact of ITSM Solutions on the Employee Experience
February 28, 2024
In today’s fast-paced business environment, Information Technology Service Management (ITSM) plays a crucial role in ensuring the smooth operation of IT services within an organization. …
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Boosting Business Productivity: The Top 10 Microsoft Teams Apps You Need to Know
February 21, 2024
Discover the top 10 Microsoft Teams apps that can supercharge your business productivity! From project management to communication tools, this article will explore the must-have …
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Why Do Non-IT Departments Need an ITSM Tool
February 6, 2024
IT Service Management (ITSM) refers to the process of designing, delivering, managing and improving the way IT is used within an organization. ITSM tools are …
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How to Use Power Automate Easily with Copilot Integration
January 30, 2024
Understanding Power Automate and Copilot Introduction to Power Automate Power Automate is a powerful automation tool that allows users to create workflows to automate repetitive …
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Compliance Milestone: Completion of HIPAA and GDPR Compliance Efforts
December 19, 2023
In today’s technically driven world, security and compliance must be at the forefront for all organizations. According to a 2023 report from The Thomas Reuters …
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Why Employees Prefer to Work in Microsoft Teams
December 14, 2023
In today’s hybrid work environment, employees need a central hub to communicate, collaborate and manage their work efficiently. Microsoft Teams has emerged as a popular …
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To filter by topic select a category below:
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- All
- Artificial Intelligence
- IT Service Desk
- Microsoft 365
- Product Updates + Features
- Reporting + Analytics
- Security
- Teams Ticketing
Webinar: The Power of a Microsoft-Centric IT Service Management Solution
November 7, 2023
This is a replay of Tikit’s webinar on November 7, 2023. This webinar was guest hosted by Stephen Rose. Stephen is a Microsoft veteran with …
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Tikit Plans Designed for Your Ticketing Needs
October 27, 2023
Tikit is a transformative Microsoft 365 ITSM SaaS solution. It offers functionality ranging from simple ticketing in Microsoft Teams to a full blown ITSM solution …
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Video: A Microsoft 365 Service Desk
April 21, 2023
Want to learn more about Tikit? Check out this demo video and try Tikit in a 14-day free trial. We are so confident in Tikit’s capabilities, we’ll set it …
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Tikit Webinar: The Future of Microsoft Service Management
April 20, 2023
This is a recording from the Tikit webinar held on April 18, 2023 in which the Tikit team discusses the Future of Microsoft Service Management. …
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Video: Ticketing Built for Microsoft Teams
December 13, 2022
Microsoft Teams is a valuable tool used across organizations for collaboration and communication. But what if it could be so much more? Teams is the …
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Webinar: Introducing the New Tikit Virtual Agent
August 9, 2022
Director of Product Management Adam Dzyacky gave us a closer look at the new Tikit Virtual Agent during today’s webinar. Tune in to see Tikit …
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