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Top 10 Microsoft Teams Apps to Boost Company Productivity and Team Collaboration in 2024
In today’s dynamic work environment, leveraging the right tools is crucial for maintaining productivity, collaboration, and efficient workflows. Microsoft Teams has evolved into a central …
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Tikit goes further with @Mentions, Agent specific processes, Email Attachment Filtering, KB/Template Links, and Improved Agent Chat experiences
Increased collaboration As an aligned Service Management tool, Tikit continues to expand into Microsoft’s collaboration platform by introducing one of the highest requested roadmap features …
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Tikit by Cireson Sponsors Experts Live Europe and UK
We are excited to announce that Tikit by Cireson is the official sponsor for both Experts Live Europe and Experts Live UK. What is Experts Live? Experts Live is …
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Microsoft Expert Community Session: Automate the Onboarding of Employees using Microsoft Entra ID Governance
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Exploring the Underutilized Features of Tikit: Maximizing Your Service Desk Efficiency
In today’s fast-paced business environment, service desk efficiency can make or break an organization’s operational success. Yet, many companies are not fully leveraging the tools …
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Microsoft Expert Community Sessions: Stoyan Chalakov
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Virtual Agent Expands Capabilities with Multiple KB Responses
Those leveraging Tikit’s artificial intelligence (AI) know that the first step to self-service, apart from building Knowledge Articles or Custom Forms, is getting the Tikit …
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Streamline Your DevOps with Tikit and Azure DevOps Integration
In today’s fast-paced development environment, efficiency and seamless workflows are key to staying ahead. Imagine having a single pane of glass where you users can …
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Tikit’s New Notification Center Gives Users More Control Over Teams Messages
When working in Microsoft Teams, it is paramount to be able to manage notifications across all projects, requests and tasks that you’re involved in. The …
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The Power of Reporting in IT Service Management: A Guide to Demonstrating Success and Measuring Performance
The Importance of Reporting in IT Service Management In the world of IT Service Management (ITSM), reporting plays a crucial role in demonstrating success and …
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Power BI and Excel Updates: More Datapoints to Tasks, Approvals and Requesters
A key component to a successful IT Service Management (ITSM) solution is being able to measure and demonstrate success through actionable data reporting. For Tikit, …
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Tikit’s Power Automate Connector Gets an Upgrade
Now live, updates to Tikit’s Power Automate Connector which enables customers to automatically receive even more flexibility to controlling Tickets, their respective Lifecycles and automating …
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- Artificial Intelligence
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- Product Updates + Features
- Reporting + Analytics
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- Teams Ticketing
Microsoft Expert Community Sessions: Jasper Oosterveld
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Microsoft Expert Community Sessions: João Ferreira
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Microsoft Expert Community Sessions: Giuliano De Luca
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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Tikit Webinar: Turbocharge Business Processes with Power Automate
This is a recording from the Tikit webinar held on February 6, 2024. In this webinar, the team discusses the latest updates to the Power …
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Microsoft Expert Community Sessions: Sara Fennah
The Microsoft Expert Community Sessions were designed to bring knowledge, expertise and the latest Microsoft technology to the IT community. Each episode features a Microsoft …
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A Video Guide to ITIL Best Practices in Tikit
The IT Infrastructure Library (ITIL) framework is a set of best practices for managing IT services. It provides guidance on the design, development, delivery and …
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