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AI can relieve digital exhaustion, example; TIKIT IT service desk solution
Is AI the Key to Relieving Digital Exhaustion and Creating Work-Life Balance?
It’s no secret that many employees prefer hybrid work or at least a more flexible work week, a change incited by the COVID-19 pandemic that …
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Secure file storage and Mirosoft Teams
6 Tips for Secure File Storage for Your Business
What are the odds that your small business would be singled out for a cyberattack? Surprisingly high. In fact, 43 percent of cyberattacks are directed …
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leaders supporting hybrid work
4 Ways Managers Can Support Hybrid Work Employees
Many companies operating with remote and hybrid work schedules are attracting employees with desired skill sets, strengthening company culture and expanding technology infrastructure. They can …
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Tikit: Microsoft Teams and video conference
What Are the Benefits of Video Conferencing?
Video conferencing saw a 535 percent rise in daily traffic in 2020, due to global shutdowns and stay-at-home mandates during the COVID-19 pandemic. Many companies had previously …
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Tikit features improving employee experience
Tikit Feature Update: End User Portal, Tikit Virtual Agent, Email Ticketing
IT service desk analysts and admins aren’t the only beneficiaries of Tikit’s efficient ticketing process. End users also win, by being able to engage and …
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Microsoft Teams videoconference
7 Tips for Using Communication Platforms for Business Meetings
After working from home during the pandemic, 9 out of 10 employees would now like to see it as a permanent or, at least, a hybrid option. …
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To filter by topic select a category below:

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All
  • All
  • Artificial Intelligence
  • IT Service Desk
  • Microsoft 365
  • Product Updates + Features
  • Reporting + Analytics
  • Security
  • Teams Ticketing
Tikit's Ticket Dashboard using Power BI
How to Create a Ticketing Dashboard in Microsoft Teams using Power BI
This is blog is part 1 in a 2 part series designed to help you create dashboards with your ticketing data. You’ll get an assist …
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Improve Employee Experience Using a Microsoft Teams Ticketing System
Companies that invest in total experience stand to gain competitive advantage in 2021 and beyond. This trend, which centers on the improvement of customer, user, …
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support ticket
How to Relieve Your Support Ticket Backlog
If you often run with a large support ticket backlog, how do you reduce the queue? These sure fire tips are guaranteed to help you …
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Microsoft Teams supports hybrid work, image by sitthiphong
The Future of Hybrid Work? It’s Flexible, Collaborative and Hinges on Microsoft Teams
Perhaps one of the most unexpected changes from the pandemic is the consensus employees feel about the need for greater flexibility in when and how …
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This Simple Microsoft Teams Trick Will Make You Infinitely More Productive
Blame the pandemic, the permanent shift to a remote workplace or simply the addition of much-needed features. Whatever it may be, the one thing that …
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share screenshots, photo by artinspiring
Introducing Tikit Attachments: Share Visuals for Easier Problem-Solving
Microsoft Teams makes reaching people easy, but sometimes sharing a visual is the best way to communicate. This is especially true when a colleague is …
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