Who could imagine that employees’ return to the physical office would actually better support hybrid work? That’s the tack Microsoft is taking, with designs under construction and plans in motion to further bolster communications and
More than 86 percent of service teams attribute increased productivity to the use of a service desk system. And high growth service teams can’t do it alone: 51 percent depend on help desk systems. These systems tame
Your ideas and feedback spark new feature development at Tikit, and we’re rolling out new options that support efficient ticket management, data collection and end user communication—all time savers for you! Here are new features
You’re certainly not alone if you’ve experienced struggle and failure in an IT service desk implementation. In our 11-year tenure of serving global enterprise customers, we’ve pinpointed the culprit, experimented to mitigate it and deliver
More than 72 percent of businesses recently surveyed by AT&T lack a strategy for hybrid work. And while there are shifts needed in leadership and culture to make hybrid work grow from operationally possible to
The classic way of doing things may be optimal, or it may be a bit more detailed than you may like. But without steps and process stages laid out, it might not be easy to
We recently introduced Adaptive Cards as a key structure in Tikit templates and custom forms. They are easy to work with, plus they help administrators, analysts and end-user stakeholders get greater value from Tikit. Let’s
Design an office space the right way and people might be brought into conversations they wouldn’t have had otherwise. Architecture affects how you move in a physical space. But you might not realize that the
Tikit helps you work faster in new ways, so that you can accomplish more wherever you are working. There are cool enhancements and new features ahead, but here is the latest we recommend trying out.
In a world with a significant labor shortage, businesses want to retain employees now more than ever. Employees play critical roles in your company; without them, your operation can’t function. So, how can you keep employees
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